Terms of Services

Welcome to Astonish Shop UK!
These Terms of Service ("Terms") govern your use of the Astonish Shop UK website, including all content, functionality, and services offered on or through our store (collectively, the "Site"). By accessing or using the Site, you agree to comply with and be bound by these Terms.

Acceptance of Terms

By using our Site, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, please refrain from using our Site or placing orders through it.

Products and Services

Astonish Shop UK offers a curated selection of household, cleaning, and personal care products manufactured by Astonish — a trusted name in British cleaning. We aim to provide up-to-date, accurate information about each product. However, we cannot guarantee that all product descriptions, images, or pricing details are completely error-free or current. Product availability and prices may change without prior notice.

Ordering and Payment

When placing an order, you agree to provide accurate, complete, and updated information. Orders must be paid in full at checkout via our available secure payment methods. We currently accept various methods including debit/credit cards and local options (e.g. Easypaisa, JazzCash, or bank transfer when available). You are responsible for all charges related to your order.

Shipping and Delivery

We strive to dispatch all confirmed orders within 24–48 business hours. Shipping is free within the UK. For more details on expected delivery timelines and courier services, please refer to our [Shipping Policy].

Returns and Refunds

Please refer to our [Returns Policy] and [Refund Policy] pages for detailed information on how to return a product or request a refund. Products must be returned unused and in their original packaging within the designated return period.

Intellectual Property

All content on the Site — including product images, written content, logos, and layout — is the intellectual property of Astonish Shop UK or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

User Conduct

You agree not to misuse our Site or its services. Prohibited behavior includes, but is not limited to:

  • Uploading false information or spam
  • Attempting to compromise the site's security
  • Using the Site for unlawful purposes
  • Harassing or abusing other users or our staff

Violations of these terms may result in a ban or legal action.

Privacy

We respect your privacy. Information collected during your visit or at checkout is processed in accordance with our [Privacy Policy]. Please review it to understand how we collect, use, and protect your data.

Termination

We reserve the right to suspend or permanently terminate your access to the Site, without prior notice, if we believe that you are violating these Terms or acting inappropriately.

Changes to Terms

We may update these Terms from time to time. Any changes will take effect immediately upon being posted on this page. Your continued use of the Site constitutes your agreement to abide by the updated Terms.